Welcome to the Serco PCO Career Assistant
Being a Prison Custody Officer is not always easy but it is rewarding. Make no mistake, this is a role where your contribution counts - working in a prison is not just about keeping people behind bars. You will need to be a listener, team player, counsellor, peacekeeper and social worker, helping in giving offenders structure within their lives, be a role model to encourage positive choices and ensure that the prisoners are supported during their rehabilitation journey. Through this brief questionnare, we aim at ensuring that you can get a clearer understanding of what the PCO role entails, and guide you through the choice between the Custodial and the Prisoner Escorting Roles.